Asset Management - Operations - APAC Fee Billing Lead - Vice President

JPMorgan Asset Management ("JPMAM") provides investment management products and services to institutional and individual investors worldwide. It offers the full spectrum of investment strategies - from equity, cash management, fixed income, currency and asset allocation to alternative asset classes such as private equity, real estate and hedge funds.

As an APAC Fee Billing Lead within the JPMorgan Asset Management team, you will oversee the fee billing teams in Taiwan and Japan. You will oversee fee billing operations, manage diverse fee structures, liaise with global teams, ensure compliance, and drive efficiency in processes. You will represent APAC in global meetings, advocate for regional needs, and implement best practices. Your role involves collaborating with internal stakeholders, clients, and external vendors to ensure smooth operations and compliance with business and regulatory requirements.

Job Responsibilities

• Review client agreements related to fee calculation methods and provide input to client service for negotiations.
• Connect with fee billing teams in the US and Japan to ensure alignment and share best practices.
• Represent APAC in global meetings, advocating for regional needs and implementing global best practices.
• Liaise with internal stakeholders, clients, and external vendors to address routine operational issues and ensure adequate controls.
• Monitor and control day-to-day fee billing operations to ensure compliance with business and regulatory requirements and service standards.
• Undertake projects supporting new business initiatives, regulatory requirements, and service development.
• Drive ongoing efficiency by optimizing, managing, and maintaining operational processes and building out related technology requirements.
• Assist managers with resource planning, staff development, and process improvement.

Required Qualifications, Capabilities, and Skills

• Minimum of 8 years of relevant experience within the financial services industry
• Experience in operational project process planning and execution, with a strong understanding of IT, automation, and systems
• Proven experience in managing a team
• Strong self-discipline, sense of ownership, leadership, and integrity
• Great attention to detail with strong problem-solving skills
• Experience working in a fast-paced, deadline-driven environment
• Comfort with ambiguity and shifting priorities, timelines, and demands
• Ability to network with internal stakeholders to foster relationships across functions and locations
• Highly adaptive individual willing to accept challenges and changes, embracing cross-functional rotations
• Good communication skills in both English and Mandarin as the role requires communications with local and global stakeholders