Client Ops Specialist IV
Aumni
Client Ops Specialist IV
Job Information
- Job Identification 210648745
- Job Category Client Operations Management
- Business Unit Commercial & Investment Bank
- Posting Date 08/05/2025, 12:57 PM
- Locations 9th Avenue corner 38th Street, Uptown Bonifacio, Taguig City, National Cap Region, 1635, PH
- Job Schedule Full time
- Job Shift Variable
Job Description
Join our Global Screening Operations team and play a pivotal role in safeguarding JPMorgan Chase. Be part of a culture that values innovation, challenges the status quo, and strives for excellence.
As a Client Screening Analyst in the Digital & Platform Services at Global Screening Operations, you will be at the forefront of maintaining JPMorgan Chase's resilience. You will help the firm grow responsibly by anticipating risks and solving real-world challenges that impact our company, customers, and communities. Our culture encourages thinking outside the box and striving to be best-in-class.
Job Responsibilities:
- Conduct searches and gather data using specialized applications to identify anomalies related to political affiliations, negative media, and sanction hits.
- Analyze and investigate alerts generated by standard policies, procedures, and tools.
- Review daily alerts to determine matches to clients and escalate to Level 2 teams as necessary.
- Document opinions and dispositions with adequate evidence.
- Maintain individual and team throughput and quality targets.
Required qualifications, capabilities, and skills:
- Minimum of 2 years of experience in Client Screening or Know Your Customer/Client.
- Bachelor's degree required in finance or related disciplines.
- Strong verbal and written communication skills; ability to communicate effectively within a team and across departments.
- Intermediate MS Office skills.
- Self-motivated and proactive, with the ability to work accurately under pressure and meet deadlines.
- Ability to work independently and multitask in a fast-paced environment.
- Flexibility and willingness to accept new assignments and challenges in a rapidly changing environment.
- Strong analytical ability and critical thinking skills; ability to identify issues accurately and offer solutions.
- Flexible to work variable shifts, including weekends and holidays, as per business requirements.
Preferred qualifications, capabilities, and skills:
- Experience in identifying opportunities for improvement and driving operational process changes with a focus on innovation.
- Strong controls mindset.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
