Conviva helps the world’s top brands to identify and act on growth opportunities across mobile and web apps, video streaming services, and Agentic AI experiences. Our platform delivers real-time performance analytics to transform every customer interaction into actionable insight, connecting experience, engagement, and technical performance to business outcomes. By analyzing client-side session data from all users as it happens, Conviva reveals not just what happened, but how long it lasted and why it mattered—surfacing behavioral and experience patterns that give teams the context to retain more customers, resolve issues faster, and grow revenue.

Conviva is seeking a DevOps Engineer II to join our India Office.

What Success Will Look Like:

• Work with development teams to build and maintain cloud environments to specifications developed closely with multiple teams. Support and automate the deployment of applications into those environments
• Diagnose and resolve occurring, latent and systemic reliability issues across entire stack: hardware, software, application and network. Work closely with development teams to troubleshoot and resolve application and service issues
• Continuously improve Conviva SaaS services and infrastructure for availability, performance and security
• Implement security best practices – primarily patching of operating systems and applications
• Automate everything. Build proactive monitoring and alerting tools. Provide standards, documentation, and coaching to developers.
• Participate in 10x7 on-call rotations.
• Work with third party service/support providers for installations, support related calls, problem resolutions etc.

Who You Are & What You've Done:

• 2+ years of experience in DevOps/SRE including automated system configuration, application deployment, and infrastructure-as-code.
• Good Linux system administration abilities.
• Experience in container orchestration using self-hosted Kubernetes/EKS/GKE is a must.
• Real-world experience in working in large-scale AWS or GCP environments.
• Understanding of CI/CD pipelines using GitHub, CircleCI/Jenkins, JFrog Artifactory/Nexus and ArgoCD.
• Hands-on in any one of the scripting languages: Shell, Python, etc.
• Understanding of SSL and DNS.
• Hands-on on any configuration management tools like Ansible, Puppet or Chef.
• Experience in deploying and running any open-source monitoring/graphing solution like Prometheus, Grafana, etc.
• Basic understanding of networking concepts.
• Always adhere to security best practices.

Privately held, Conviva is headquartered in Silicon Valley, California with offices and people around the globe. For more information, visit us at www.conviva.com. Join us to help extend our leadership position in big data streaming analytics to new audiences and markets!