Product Manager

Reports To: Peter Olson, Head of CX
Location: Draper, UT or Remote
Department: Product
Employment Type: Full-time

About the Role

Jump is looking for a Product Manager to integrate its AI platform with industry-leading insurance software (e.g., agency management systems) and to optimize the Jump experience for insurance professionals. As the first Insurance PM at Jump, you will define and drive the product roadmap for everything insurance, and work with a dedicated team of engineers to turn that roadmap into reality. This is a unique opportunity to shape a new solution area at Jump.

• Define the insurance strategy and roadmap: Identify and prioritize opportunities to:

  1. integrate Jump with major insurance agency management platforms and other insurance tools, and

  2. make other product changes to improve the experience of our insurance professional customers.

• Drive product development: Write clear product requirements for new integration features and insurance innovations. Work day-to-day with design and engineering to clarify specs, make trade-off decisions, and ensure timely, high-quality releases.

• Collaborate cross-functionally and with partners: Work closely with engineers, designers, customer success, and sales to ensure Jump’s features for insurance professionals meet user needs. Coordinate with partner companies’ technical teams when necessary to troubleshoot or enhance integrations.

• Understand our insurance users and iterate with them in mind: Obsess over our insurance customers. Gather feedback on Jump’s insurance functionality. Analyze usage data to assess what’s working and what can be improved. Iterate.

• Drive adoption and impact: Develop go-to-market plans with Marketing, Customer Success, and CX for launching new integrations. Monitor utilization and drive awareness and usage. Your measure of success is that insurance professionals find our integrations and insurance-specific tools indispensable.

About You

• Domain expertise: You have a background in insurance software, or significant experience working with insurance professionals (insurance advisors, brokers, carriers, or insurance operations teams). You understand the needs of relationship-driven insurance professionals and the pain points that technology can help solve.

• Product management experience: You have 3–5+ years of experience in product management (or related SaaS roles), ideally including building integrations or data-driven features. You can take product ideas from concept to launch and iteration.

• Technical acumen: You’re comfortable diving into APIs, data schemas, and technical documentation. You can effectively communicate with engineers about data mappings, webhooks, and API endpoints, even if you’re not writing the code yourself.

• User-focused & analytical: You are passionate about solving user problems. You prioritize decisions based on user research and usage data, and you use that data to inform product improvements.

• Collaborative communicator: You excel at cross-functional collaboration and can translate between engineers, non-technical stakeholders, and external partners.

• Ownership mentality: You thrive in an early-stage, fast-paced environment and take full ownership of your product area.

• Outcome-driven: You define success in terms of real adoption and value creation. You want to build things insurance professionals actually use.

What You’ve Done

• Built software for insurance: You’ve worked on a product at an insurance software company or built integrations with insurance tools in a previous role. You have firsthand experience bringing insurance-related technology products to market.

• Improved product adoption: You have driven usage of a product or feature through iteration and user focus.

• Worked with external stakeholders: You’ve interacted with external software partners, vendors, or important customers in a product context.

• Balanced multiple priorities: You’ve managed roadmaps with multiple initiatives, made trade-offs, and adjusted plans as new information emerged.

About Jump

Jump’s mission is to empower financial services professionals and their clients to thrive in the age of AI. Our product is an intelligent meeting assistant that helps advisors with note-taking, task management, follow-ups, and data syncing—built to serve finserv professionals and firms of all sizes.

Jump was launched in 2023 by experienced software entrepreneurs with backgrounds including Harvard, Stanford, Google, Divvy, Bill.com, and WeWork. We’re recognized as the leading product in our category and are growing quickly, backed by top-tier venture capital firms.

Jump’s Culture

• Jump Velocity: Work intensely fast at A-performance levels

• Show Up: We trust each other to deliver, use good judgment, and close the loop

• Stay Direct + Kind + Grounded

We believe in building tight teams of extraordinarily capable people. Come and join us to transform the experience of financial services professionals with state-of-the-art technology.