Company Description

Spreadsheets suck. Cheap software doesn’t work. Enterprise software is overkill. Enter Luminous: the first system for scaling your ecommerce business from painful growth to lasting success.

Role Description

This is a full-time on-site role for a Customer Support Specialist at Luminous in Lehi, UT. The Customer Support Specialist will be responsible for providing excellent customer support, resolving technical issues, ensuring customer satisfaction, and utilizing analytical skills to improve support processes.

Qualifications

• Customer Support and Technical Support skills
• Interpersonal Skills and Customer Satisfaction skills
• Analytical Skills
• Excellent communication and problem-solving abilities
• Ability to work effectively in a team environment
• Experience in ecommerce or tech industry is a plu