Principal UX Designer

Product & Engineering – Pleasant Grove, Utah

Position Title: Principal UX Designer

Status: Full Time (partial remote)
Location: ObservePoint Office – Pleasant Grove, UT
Department: Product & Engineering

About ObservePoint

At ObservePoint we have core values that guide us:

INNOVATIVE We continually explore & exploit new ideas

HUMBLE We acknowledge our need to grow individually and collectively

SCRAPPY We deliver great solutions with less

FRIENDS We value our relationships and the time we spend together

As a company we have identified six cultural beliefs each of us need to believe in order to reach our key results. These beliefs are:

CUSTOMER OBSESSED I strive to understand and solve our customer’s problems.

DELIVER PRODUCT I ensure we deliver world-class product.

TAKE ACCOUNTABILITY I continually ask “what else can I do to achieve results?” and I refuse to blame others.

CREATE ALIGNMENT I align my daily work with company priorities in order to move fast.

CHOOSE OPTIMISM I choose optimism and celebrate meaningful achievement wherever I see it.

WIN TOGETHER I deliver results with agility and grit, so WE WIN TOGETHER!

What we do

Our mission is to help users govern their websites. We provide an automated platform that scans millions of web pages every day to perform deep analysis and validation of the world’s highest traffic websites.

Have you ever browsed a website only to find broken links, unexpected trackers, questionable privacy behavior, or slow pages? At ObservePoint, we make it our business to find these problems and report them to our customers, so they can deliver an excellent web experience for their users.

Who are our customers? Hundreds of the biggest brands in the world: Adobe, Comcast, Ford, Harley-Davidson, Texas Instruments, Overstock.com, and Johnson & Johnson (just to name a few).

About the Job

We are looking for a 2nd UX designer to join our team. You will have a huge influence on the direction of our product. You will work directly with executives, product managers, and engineering architects to design the next phase of our product’s evolution. Our team has deep technical and industry experience that you can draw on. We are supportive and want you to be super successful in this role.

If you are ready to have huge product impact, strong support from the executive team, and make a difference for many of the world’s most influential brands, this might be the job for you.

We are flexible on tools and processes. If you have great ideas on how we can design and build our product better, we want to hear them!

Hybrid Remote

We work in a hybrid remote and in-person environment. On Wednesdays, we ask engineering team members to work in person and enjoy the provided lunch at our Pleasant Grove office. This arrangement gives us a good blend of in-person collaboration time and deep, uninterrupted work time. We believe both are important for engineering teams to do their best work.

Engine Team

The engine team is responsible for the core technology that crawls websites and does deep web page inspection to collect information from millions of pages every day. This technology consists of services written in TypeScript, Java, and Kotlin which work together to coordinate web scanning. This team also owns the services that scale our engine code up to hundreds of concurrent containers on demand. We ship new code to production most days of the week and believe in automated monitoring. You may have heard about DevOps culture, but at ObservePoint, you’ll live it.

We stay up to date with the latest web technologies so we can implement new features in our engines as the web evolves.

Qualifications

• Experience: Minimum 5 years of software product design experience, with no upper bound on experience
• Web apps: Experience designing web-based applications:
  • You demand a component library and consistent design system
  • You care about the details that make web apps great for power users
  • You believe in semantic HTML and accessible web design, and you know how to design apps that take advantage of these principles
• Taste: Good taste for product design, even in complex business domains
• Technical knowledge: You have strong technical knowledge of web and internet concepts, like HTTP, IP addresses, cookies, the DOM, etc.
• Complexity: Willingness to dive deep into our complex product domain and become an expert
• Customer obsessed: You want to meet directly with customers, via Zoom and in person
• Thorough: You create thorough product designs that cover edge cases and allow engineers to build your product ideas fast
• Product-led: You have implemented a product-led strategy where the product guides users to value

Leadership: You are proactive and want to lead the product design process, rather than waiting to be told what to do