AI and Automation-Engineer
UpGuard
Software Engineering, Data Science
Sydney, NSW, Australia
As our AI & Automation Engineer, you will democratise AI and automation across UpGuard. Your mission is to build critical n8n workflows and develop domain-specific LLMs that make every UpGuardian more productive. The role will report to the Head of A3 (Automation, AI and Analytics).
What will you do?
Develop production-grade integration and automation solutions - Design and implement production-ready automation workflows that integrate cloud services, internal data sources, and LLM endpoints.
Lead the development and deployment of domain-specific LLMs- Fine-tune lightweight models on internal data from Gong, Notion, BigQuery, and other sources, then make them accessible to teams across the organisation through intuitive interfaces.
Establish best practices and patterns for AI and automation across the company - Create templates, documentation, and training materials that enable non-technical teams to build and deploy their own automation workflows confidently.
Enable widespread adoption - Run hands-on workshops, provide ongoing support, and mentor teammates so anyone at UpGuard can leverage AI and automation tools effectively.
Embed security & governance - Bake privacy, compliance, and cost controls into every workflow and model deployment, ensuring enterprise-grade reliability and data protection.
What will you bring?
Python & SQL: delivered production systems that handle real data and users
Workflow orchestration: hands-on experience with automation platforms (n8n preferred. Experience with Airflow, Zapier, or other similar platforms is still valid)
AI/LLM experience: Demonstrated experience leading AI/ML projects from conception to production
Clear communicator: translate technical concepts for non-technical stakeholders and gather business requirements
Vector/RAG expertise: experience with embeddings, vector databases, or retrieval patterns
- Training mindset: created documentation, tutorials, or enabled others to use technical tools
Cloud platform experience: deployed and managed systems on GCP, AWS, or Azure
What’s in it for you?
- Monthly Lifestyle subsidy: Use this for financial, physical, and mental well-being
- WFH set-up allowance: To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard
- $1500 USD annual Learning & Development allowance: To support your career development, all team members will be able to expense development opportunities against this allowance
- Annual leave: PTO plus two additional UpGuardian leave days to give you time to recharge your batteries.
- 18 weeks paid Parental Leave: Irrespective of parenting role
- Personal Leave Allowance: This includes sick & carer’s leave
- Fully remote working environment: While we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance
- Top-spec hardware: All team members will be provided with top-spec laptops for their role
- Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work