Who We Are

iTrust Custodial Services is the dedicated custodial arm of iTrustCapital, a leading fintech platform revolutionizing alternative asset investments for working professionals across the U.S. Launched as a key subsidiary, iTrust Custodial Services provides secure, regulated custody for digital assets, cryptocurrencies, and precious metals held in tax-advantaged retirement accounts and premium non-IRA custody solutions.

As part of the award-winning iTrustCapital family—the largest Crypto IRA platform in the U.S. —we focus on delivering unparalleled service, security, and operational excellence for clients investing in the blockchain economy. Our mission is to safeguard client assets with integrity, transparency, and cutting-edge technology while enabling broader access to digital and alternative investments.

We believe a strong internal culture drives everything we do. We’re a tight-knit team of dedicated professionals comprising financial operations and client service experts, seasoned compliance specialists, developers, and fintech innovators—who collaborate to build reliable, secure systems that protect and empower our clients.

What We Are Looking For:

We are seeking an experienced and detail-oriented Senior Compliance Specialist to support and strengthen our individual client onboarding and due diligence operations. This role is intended for a compliance professional with hands-on KYC experience who can independently review complex or higher-risk customer profiles, apply risk-based judgment, and serve as an escalation point for junior analysts.

The Senior Compliance Specialist will be responsible for reviewing customer documentation, identifying elevated risk, and ensuring onboarding decisions align with regulatory and internal requirements. This role works closely with Compliance leadership, Operations, and Customer Support teams.

What You Will Do:

• Review and approve individual customer identity documentation in accordance with KYC, AML, and internal policies
• Conduct enhanced due diligence (EDD) for higher-risk customers, including politically exposed persons (PEPs), sanctions-adjacent profiles, or other elevated risk indicators
• Identify, assess, and clearly document risk factors, discrepancies, and red flags during onboarding and periodic reviews
• Apply independent judgment to onboarding decisions and escalation determinations
• Serve as an escalation point for junior analysts and provide guidance on complex KYC cases
• Ensure KYC files are complete, accurate, and audit-ready
• Communicate with internal teams and, where appropriate, clients to resolve documentation or verification issues
• Support internal audits, regulatory examinations, and partner due diligence requests
• Contribute to process improvements, documentation updates, and training initiatives
• Manage a high-volume workload while maintaining quality, consistency, and timeliness

What We Want:

• Bachelor’s degree in Business, Finance, Accounting, Economics, or a related field
• 3–5+ years of experience in KYC, AML, compliance operations, or individual onboarding
• Experience with digital assets, custodial platforms, fintech, or trust structures is a strong plus
• Proficiency with Microsoft Excel and internal case management or compliance tools
• Demonstrated experience performing KYC reviews in a regulated financial services, fintech, or custodial environment
• Strong understanding of customer due diligence (CDD), enhanced due diligence (EDD), and risk-based onboarding principles
• Ability to exercise independent judgment and escalate issues appropriately
• High attention to detail and strong documentation standards
• Strong written and verbal communication skills
• Ability to mentor junior team members and support team development
• Comfort working in a fast-paced, evolving regulatory environment

We’re a small-sized team that’s growing fast, so everyone who joins iTrustCapital has a direct impact on the direction and success of the company. Today’s hires will be tomorrow’s leaders. We strive for an open, flat, collaborative, work-hard-play-hard environment. We offer competitive compensation, medical, dental, vision, flexible work schedules and more.

The Fintech industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and our clients.

iTrustCapital is an Equal Opportunity Employer. iTrustCapital does not discriminate on the basis of race, ancestry, national origin, color, religion, gender, gender identity, age, marital status, sexual orientation, disability, veteran status, or any other protected classification under the law.